When you fill out the quote form you will indicate whether you want a morning or afternoon cleaning. Once you book the cleaning, you will receive a confirmation email and a follow up email/text a few days before the appointment. All morning cleans start between 9 – 11am. Afternoon cleans begin between 12:00 – 2p. You can expect your cleaner to arrive within about 30 minutes of the scheduled start time on your confirmation. If your cleaner is running behind more than 30 minutes due to delayed work, they will send you a text message letting you know of their updated ETA.
*Please note that it is not uncommon for a cleaner to get delayed slightly in their day as many different factors can arise. Please have patience if your cleaner is running behind. If your cleaner is delayed past 2pm, we will bring on another team member to assist them so they finish on time or sooner.
